THORUSConsulting

Paying for more technology than your business uses?

Video · about 2 minutes
Sebastián Gómez
Read the video transcript

Let’s talk about being oversold.

Here’s a situation I see often. A company with forty or fifty people is running software built for companies with five thousand. They pay for modules nobody opens, licenses for people who left, and three tools that do the same thing in three departments.

How does that happen? Vendors are paid to sell licenses and features, not to right-size what you buy. Implementation partners earn more when the solution needs more customization. And inside the company, each department solves its own problem with its own tool, and nobody owns the whole picture.

What most owners don’t consider is that the subscription isn’t the real cost. The real cost is complexity: the training, the integrations, the workarounds, and your team’s time keeping it all running. Very often the answer isn’t new software. It’s using what you already pay for.

Before you buy anything else, or cancel anything, think about three things.

First, what do you actually use? List every tool, its yearly cost, and how many people use it each week.

Second, which business process does each tool support? Overlaps and orphans will jump out.

Third, what do your contracts say? Renewal dates, minimum seats and exit clauses. Your leverage is highest before a renewal.

If you want a second opinion, book a conversation below. Or start on your own with the Tech Stack Audit Worksheet.

Why this happens

Vendors and their sales teams are paid to sell licenses, modules and features, not to right-size your stack. Enterprise tools get sold to 40-person companies. Implementation partners earn more when the solution needs more customization.

Inside the company, each department buys its own tool to solve its own problem. Nobody owns the full picture, so overlaps pile up and renewals happen automatically.

What most people don’t consider

The real cost isn’t the subscription. It’s the complexity: training, integrations, workarounds, and your team’s time keeping alive tools that nobody uses fully. Often the fix isn’t new software. It’s configuring and using what you already pay for.

Three things to think about before you decide

  1. What do you actually use?List every tool and license, what it costs per year, and how many people use it each week. Most companies are surprised by this list.
  2. Which process does each tool support?Map every tool to a business process. Two tools on the same process is overlap. A tool with no process is waste.
  3. What do your contracts say?Find renewal dates, minimum seats and exit clauses. Your negotiating leverage is highest in the 90 days before a renewal.
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The Tech Stack Audit Worksheet

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